ELECTRONIC COMMUNICATIONS AND OPT-OUT NOTICE. When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. When you provide us with an e-mail address or other contact information via the Site, we may use the information to occasionally notify you about special sales or services and other valuable updates. If you prefer that we not contact you in this manner, we will promptly remove you from our e-mail address list at your request.
THE SITE DOES NOT PROVIDE MEDICAL ADVICE. The contents of the Site, such as text, graphics, images, information obtained from the material contained on the Site ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The Site describes general principles of healthcare that should not in any event be construed as specific instructions for individual consumers. The Content is not intended as a guide to self-medication or as a substitute for proper medical advice, diagnosis or treatment. This Content is for reference only and should not be used to determine treatment for specific medical conditions, which only a healthcare provider can do. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Reliance on any information provided by Severus Products, LLC, its employees or representatives, or others appearing on the Site is solely at your own risk.
COPYRIGHT AND TRADEMARKS. All content included on the Site, including, without limitation, text, graphics, logos, icons, images, audio clips and video, is the property of Severus Products, LLC or its content suppliers and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for noncommercial use for the sole purpose of placing an order with Severus Products, LLC or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of Severus Products, LLC and this Site is strictly prohibited. All trademarks, logos, service marks and trade names are proprietary to Severus Products, LLC.
PRODUCT DESCRIPTIONS & ORDER FULFILLMENT. We attempt to be as accurate as possible on this Site. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in an unused condition. For incorrect orders (wrong Item or wrong size from what you specified), we will pay for shipping both ways. For defective items, we will pay for the shipping both ways (you will get the same product sent back to you). For exchanges (this includes size changes), you pay postage and are responsible for shipping back to us, and we will exchange for unused items or upgrade for full value of your purchase.
Canceled Order (Return Without Exchange): All items that are returned for a refund are subject to a 15% restocking fee plus the cost of postage used to send the item to you. They must be with the original box and in new condition, as deemed by our staff. You are also responsible for return shipping to Lockdown Insoles, including shipping costs.
Shipping Limitations. When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Site. All purchases from this Site are made pursuant to the following shipping terms: You, the "Purchaser" agree that when an order is confirmed delivered by the shipping carrier, Severus Products, LLC has fulfilled all obligations to you as the Purchaser. Delivery confirmation by the carrier to the address provided satisfies your expectations for delivery and the order will be considered completed. Once your order is confirmed delivered by the shipper, you release Severus Products, LLC from any liability for lost or stolen orders. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Back Orders. We work very hard to maintain an adequate inventory on all items displayed and promoted for sale; however, occasionally, a back order may occur. We will attempt to update the Site to reflect the availability date of any back-ordered item as soon as possible. If an order is placed for any product not displayed on the Site as back-ordered, we will immediately contact you to make you aware if an item is back-ordered and give you the option of waiting for the product, receiving a full refund, or substitute the item for another product. Of course, all back-ordered items will be shipped free.
SALES TAX. California customers will be charged 9.5% sales tax, added at checkout. Customers outside the State of California are responsible for their state’s respective sales taxes and/or other associated taxes.
DISCLAIMER OF WARRANTIES. THIS WWW.LOCKDOWNINSOLES.COM WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS." EXCEPT AS OTHERWISE STATED HEREIN, SEVERUS PRODUCTS, LLC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, NON-INFRINGEMENT OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR USEFULNESS OF ANY MATERIALS PROVIDED OR PRODUCTS OFFERED THROUGH THE SITE.
LIMITATION ON LIABILITY. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE PRODUCTS OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
LINKS TO THIRD PARTY SITES. The Site may contain links to sites owned or operated by independent third parties. These links are provided for your convenience and reference only. We do not control such sites and, therefore, we are not responsible for any content posted on these sites. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of Severus Products, LLC. We reserve the right to terminate such links at any time. The fact that we offer such links should not be construed in any way as an endorsement, authorization, or sponsorship of that site or its content. Because some sites employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third party sites, including the weekly circular ads available online, and you hereby irrevocably waive any claim against us with respect to such sites.
APPLICABLE LAW. We control the Site from our offices within the United States of America. We make no representation that the content in the Site is appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the content in violation of U.S. export laws and regulations. Any claim relating to the Site, the products provided through the Site or the Content shall be governed by the internal laws of the State of California, without reference to its choice of law provisions. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Los Angeles County, California, U.S.A.