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Privacy Policy

(Updated: June 2023)

This website is owned and operated by Severus Products, LLC. We are committed to protecting your privacy online. Any questions regarding this privacy policy should be sent via email to


The only personal information that (the "Site") collects is information voluntarily supplied by Site visitors and customers. This information is personally identifiable information such as name, address, email and phone number. The personal information you have provided us may be shared with third parties to process your order. This information may be combined with other personally identifiable information (such as demographic information and past purchase information) available from our records and other sources.  This information may be used to make future marketing efforts more efficient.  It may also be used by marketing partners to bring you offers of interest.  If you prefer that we do not share any personal or order information with marketing partners, please email us at

In addition to personal information, we collect Site usage data to help in our efforts to continually improve our Site. This information may include IP address, browser type, the server your computer is logged into, whether you responded to a particular ad, and/or what pages you visit on the Site.  We can only review this information in aggregate for all of our customers.

What We Do With Your Information.  Once we have collected your customer/order information, it is used to process orders, to provide status updates, and to provide future notification of special offers or promotions. We also use it to perform statistical analysis to improve our website. We may provide statistical information about buying patterns and traffic patterns to others, but this data does not include any personally identifiable information.

Use of Cookies.  A cookie is a small data file that websites often store on your computer's hard drive when you visit their websites. A cookie may contain information, such as a unique user ID, which is used to track the pages of the websites you've visited. This information is stored in a safe and secure database. We use cookies to improve your shopping experience. When you visit the Site, your cookie helps us keep track of your order as you shop our Site. If you have saved your information with us, your cookie allows us to recognize you when you return to our Site and provides you with access to your account information. We also use cookies to monitor and maintain information about your use of our Site. This information helps us serve you better by improving our Site design, as well as our products, services and promotions. We may also use cookies to track and maintain the identity of the Site you visited immediately prior to ours to further improve our Site design and fulfill contracts with our business partners.  We do not otherwise track any information about your use of other websites. You can refuse cookies by turning them off in your browser. If you turn off cookies, we will not be able to track your order or enable you to make a purchase from our Site.


Severus Products, LLC periodically may send emails to our customers to help keep you informed of our new products, features and/or special promotions. In every email that we distribute, we include instructions on how to remove [unsubscribe] your email address from the distribution list or you may simply email us at and request to be removed from the mailing list.

Online Policy for Individuals 17 years old and under.  This Site is not directed to children under the age of 13 and no information should be submitted through the website by individuals 17 years of age and under without their parent's or guardian's permission.

Secure Credit Card Transaction Processing.  Our Site uses Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure web page to a secure application on the applicable server. Once on the server, your credit card number is saved only long enough for us to process and approve the transaction. During the final stages of ordering online, you will see an unbroken key or locked padlock at the bottom of your browser window and https:// in the location window at the top of your browser. Both of these indicate that the page you are on is secured using SSL encryption to communicate with our secure web server. The Site is owned by Severus Products, LLC. Credit Card Billing will reflect a charge associated with Severus Products and/or Lockdown Insoles.

Acceptance of Privacy Policy Terms & Conditions.  By using our Site, you consent to the collection and use of this information by Severus Products, LLC through this Site, as described above. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of our policies.

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